Managing from a Global Viewpoint


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number



Overview/Description
The process of managing on a global scale requires a step up from domestic management. In this course, you'll learn what it takes to be a global manager or team leader. You'll start with establishing a global mind-set and learning about the attributes of a global manager. Then, you'll explore cross-cultural communication and ways to effectively support and work with a globally based team.

Target Audience
Executives, managers, supervisors, team leaders, and other business professionals who want to initiate or support globalization activities within their organization

Expected Duration (hours)
4.5

Lesson Objectives

Mind-sets: from Local to Global

  • recognize the benefits of embracing a global mind-set.
  • identify common business mind-sets.
  • determine an individual's general mind-set.
  • identify methods for expanding global business knowledge.
  • sequence the steps for developing a global mind-set.
  • analyze business scenarios to determine whether managers have successfully applied the steps of the Circle of Expansion process for developing a global mind-set.
  • Being a Global Business Manager

  • recognize the value of knowing how to manage globally.
  • identify the key attributes of a good global manager or team leader.
  • identify the keys for effective communication across cultures.
  • apply the keys for effectively communicating across cultures in business situations.
  • Supporting Global Business Team Success

  • recognize the value of knowing how to support a global team.
  • identify common challenges faced by global business teams.
  • identify the phases and steps in the process for deploying global business teams.
  • determine whether companies have successfully applied the process for deploying global business teams.
  • identify methods for effectively participating on virtual teams.
  • apply methods for effectively participating on virtual teams.
  • Course Number:
    STGY0354