The Facilitator Role

Target Audience
Expected Duration
Lesson Objectives
Course Number

Tired of wasting time at meetings that take too long and get too little accomplished? Learn to facilitate meetings that are both productive and time efficient. In this course, you will explore the foundations of the art of group facilitation. You will define the role of a facilitator, so that you can easily differentiate between facilitated groups and democratic or autocratic groups. Identifying the skills, attitudes and emotions needed to facilitate groups will help prepare you for taking on the task of changing your work group structure. Understanding the responsibilities of the facilitator will help establish the boundaries of what you can and cannot control when working with groups. Finally, you will learn ways to measure your successes through self-assessment.

Target Audience
Managers, team leaders, anyone who will conduct/lead meetings or work groups.


Expected Duration (hours)

Lesson Objectives

The Facilitator Role

  • recognize the beneficial goals of facilitated groups.
  • recognize the key characteristics of facilitated groups.
  • determine the most appropriate facilitator for a given group from a list of candidates.
  • identify the core values and goals of group facilitation.
  • recognize specific pitfalls and specific skills involved in effective facilitation.
  • effectively use the skills required to facilitate a group in a given scenario.
  • use appropriate perceptions and judgments while facilitating a group in a given scenario.
  • determine what actions a facilitator should follow to successfully perform a self-assessment in a given scenario.
  • recognize the benefits of the facilitative process in preparing for, conducting and concluding a successful group session.
  • define the mission of a meeting and the participants' viewpoints in order to prepare an agenda.
  • clarify the facilitator's role and expectations in order to define the meeting rules.
  • fulfill the role of the facilitator in a given scenario.
  • apply the steps to conclude a meeting successfully, given a scenario.
  • differentiate between the characteristics of participatory and conventional groups in order to determine which is appropriate for the assigned task.
  • differentiate between the circumstances where an internal facilitator is appropriate as opposed to an external facilitator.
  • identify the characteristics of participatory groups.
  • identify the characteristics and uses for conventional groups.
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