Printers, Maintenance, and Safety Issues


Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number



Overview/Description
To present an overview of printers and discuss computer maintenance and safety issues

Target Audience
Anyone wanting to become a hardware support technician

Prerequisites
Computer service technicians at entry level or with up to 6 months on-the-job experience

Expected Duration (hours)
2.7

Lesson Objectives

Printers, Maintenance, and Safety Issues

  • identify printer technologies and their characteristics.
  • differentiate between printer interfaces, and identify advantages of different printer options and upgrades.
  • recognize common printer problems and techniques used to resolve them.
  • troubleshoot laser printers in a given scenario.
  • identify the procedures for cleaning and protecting hardware.
  • maintain a hard disk and verify a UPS.
  • identify safety and environmental measures and procedures.
  • maintain a hard disk drive.
  • Course Number:
    123904_eng