Microsoft Office 2003: New Features for Outlook Users

Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number

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Overview/Description
To describe new features of Microsoft Office Outlook 2003

Target Audience
Personnel at all levels of the enterprise, and end users

Prerequisites
A good working knowledge of Microsoft Office 2000 or XP applications

Expected Duration (hours)
2.3

Lesson Objectives

Microsoft Office 2003: New Features for Outlook Users

use the new viewing panes and display calendars side by side.

recognize mail adressing improvements and create a Search Folder.

arrange e-mails by date, use a Follow Up folder, and add a picture to a contact.

adjust junk-mail settings and block external mail.

set up junk e-mail filters.

recognize new e-mail alerts and improvements to the rules feature.

use Business Contact Manager to organize customer information in Outlook.

Course Number:
126060_eng