Outlook 2003 and Business Contact Manager


Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number



Overview/Description
To demonstrate how to use Outlook 2003 with Business Contact Manager

Target Audience
Personnel at all levels of the enterprise; end users seeking competency in the advanced functionality of Microsoft Outlook 2003; end users seeking to obtain Microsoft Office Specialist (MOS) certification in the use of Microsoft Outlook 2003

Prerequisites
The Microsoft Office 2003: Beginning Outlook learning path or equivalent; the Microsoft Office 2003: Advanced Outlook learning path or equivalent; basic knowledge of word processing and computing; familiarity with the Microsoft Windows Office environment, and, preferably, an understanding of the Internet and Microsoft Exchange

Expected Duration (hours)
3.7

Lesson Objectives

Outlook 2003 and Business Contact Manager

  • identify the main features of Business Contact Manager and configure it in Outlook 2003.
  • recognize how to configure accounts and business contacts in Outlook with BCM.
  • create an account and a business contact in Outlook with BCM.
  • configure opportunities and the product master list in Outlook 2003 with BCM.
  • configure an opportunity and the product master list in Outlook with BCM.
  • recognize how to generate linked items for BCM records.
  • manage linked items for BCM records.
  • create and manage linked items in Outlook with BCM.
  • use views and reports in the Business Contact Manager.
  • protect and share data using the Business Contact Manager (BCM).
  • change the BCM database associated with a profile and export BCM data.
  • Course Number:
    132617_eng