ECDL/ICDL 4 Module 7: Information and Communication - Introducing Outlook 2003

Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number

---

Overview/Description
To demonstrate how to create, send, and respond to messages in Outlook 2003. Note: the exercise items included with this ECDL-approved training are not ECDL certification tests. See www.ecdl.com for further details.

Target Audience
End users wanting to attain competency in the use of web browsing and e-mail applications; end users wanting to attain competency in using Microsoft Internet Explorer 6 and Microsoft Outlook 2003; end users wanting to attain ECDL or ICDL certification or an equivalent end-user certification; businesses and public bodies needing to certify that their staff are proficient in using computers; university or other students needing a basic IT qualification; staff of public bodies or organizations seeking to reskill themselves for the technology-based workplace; staff at universities, schools, or other training centers teaching computer literacy skills

Prerequisites
Familiarity with basic IT concepts; familiarity with the Windows XP operating system

Expected Duration (hours)
2.3

Lesson Objectives

ECDL/ICDL 4 Module 7: Information and Communication - Introducing Outlook 2003

identify the advantages of e-mail, recognize the main components of the Outlook 2003 interface, and identify the rules of netiquette.

create a message.

address, save, and send a message.

create, address, save, and send a message in Outlook 2003.

access, reply to, and forward incoming messages.

reply to a message, turn on the AutoPreview feature, and forward a message.

access the appropriate Help in Outlook 2003 given a scenario.

Course Number:
210848_eng