Overview/Description
To install and configure the Cisco CallManager Attendant Console on the server and client-side and configure the Cisco IP Manager Assistant (IPMA) for a manager and an assistant user.
Target Audience
IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)
Prerequisites
CCNA certification; Building Cisco Multilayer Switched Networks (BCMSN); Cisco voice over IP (CVOICE); Microsoft Software for Cisco Voice (MSCV)
identify the principal components and administrative features of the Cisco CallManager Attendant Console and recognize how it operates in an IP Telephony network.
recognize how to configure the Cisco CallManager server to support the CallManager Attendant Console.
recognize how to install and configure the Cisco CallManager Attendant Console on a client and identify its administrative features.
configure a Cisco CallManager server so it can support Cisco CallManager Attendant Console, in a given scenario.
install and configure the Cisco CallManager Attendant Console, for a given scenario.
identify the features of Cisco IPMA and distinguish between its two modes.
recognize how to configure the Cisco IP Manager Assistant (IPMA) for shared-line support and identify the features of the Manager Configuration window and Assistant Console.
configure the Cisco IP Manager Assistant (IPMA), in a given scenario.