Overview/Description
To understand the role of security in an organization, the importance of following safety and environmental guidelines, and how to communicate with customers in a professional manner
Target Audience
The audience for this path includes entry-level computer technicians who will, by the end of studying this path and before taking the exam, have accumulated 500 hours hand-on experience in a lab or in the field
identify the features of data and physical security, incident reporting, and social engineering situations.
install hardware, software, and data security and identify troubleshooting and preventive maintenance techniques for computer security in given scenarios.
implement a security policy, install hardware security, and troubleshoot security issues.
identify safety and environmental measures and procedures.
recognize how to communicate clearly and respond professionally to customers in given scenarios.
recognize guidelines for promoting safety and environmental issues, effective communication skills, and job-related professional behavior.