Installing and Troubleshooting Printers and Scanners


Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number


Overview/Description
To recognize how to install and troubleshoot printers and scanners

Target Audience
The audience for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A+ Essentials exam (220-601)

Prerequisites
None

Expected Duration (hours)
1.7

Lesson Objectives

Installing and Troubleshooting Printers and Scanners

  • recognize the processes used by printers and scanners.
  • install, configure, and optimize printers and scanners in given scenarios.
  • install and optimize a printer in a given scenario.
  • identify the symptoms common printer problems and the tools and procedures for troubleshooting printers and scanners.
  • troubleshoot laser printers in a given scenario.
  • identify preventive maintenance measures for printers and scanners.

    • Course Number:
    245879_eng