Using Effective Remote Communication

Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number

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Overview/Description
To recognize the importance of effective communication and professional workplace behavior

Target Audience
Computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A+ Essentials exam (220-601)

Prerequisites
None

Expected Duration (hours)
0.9

Lesson Objectives

Using Effective Remote Communication

recognize guidelines for effective remote communication.

recognize how to respond to given workplace scenarios in a professional manner.

recognize how to communicate effectively and display professional workplace behavior.

Course Number:
250893_eng