Effective communication is a critical skill in today's business environment. People are expected to communicate with colleagues, customers, and management. To do this, employees need to understand the strategies and techniques that are essential for effective interpersonal communication in business. You are an account manager for Ottantoto, an electronics company. Ottantoto has partnered with Jackie's Department Store to create a line of products for the hip, price-conscious consumer. Your overall task is to get input on a possible new promotion for the line and present it to the VP of Marketing for Ottantoto. However, asking for help, project meetings, and customer complaints will get in the way.
The simulation is based on the SkillSoft series "Business Interpersonal Communication Skills" and contains links to the following SkillSoft courses: comm_02_a01_bs_enus, comm_02_a02_bs_enus, comm_02_a03_bs_enus, and comm_02_a04_bs_enus.
Anyone who wants to improve their interpersonal communication skills. The simulation would be helpful for those who work closely with colleagues, senior managers, or clients.