The Emotionally Intelligent Leader


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number


Overview/Description
Putting emotional intelligence to work is an emerging trend in business leadership. Developing the best talents in executives, managers, and others throughout the organisation has become vital to business success. As a leader, you cannot rely upon your intellectual knowledge. You must have the interpersonal competence that comes with emotional intelligence. This course will guide you in developing your emotional intelligence as a leader and then direct you in developing it in others.

Target Audience
Managers, supervisors or anyone in leadership positions

Expected Duration (hours)
2.5

Lesson Objectives

The Need for Emotionally Intelligent Leaders

  • recognise the value of emotional intelligence in organisational leaders.
  • identify the trends in today's business world that make it important for executives to have emotional intelligence.
  • select the areas of value provided by the emotionally intelligent leader.
  • identify the key attributes of emotionally intelligent leaders.

    • Acquiring Emotional Intelligence as a Leader

  • recognise the benefits of acquiring emotional intelligence.
  • identify the ways that executives can integrate non-judgementalism, perception, and sincerity into their leadership styles.
  • identify the aspects of responsibility and communication necessary to the emotionally intelligent leader.
  • identify the aspects of loyalty, boldness, zeal and self-assurance necessary to the emotionally intelligent leader.

    • Developing Your Staff

  • recognise the importance of developing his or her staff.
  • identify the important issues to consider in delegation.
  • identify how managers can delegate effectively.
  • apply the techniques to helping employees plan and achieve goals.

    • Increasing Others' Emotional Intelligence

  • recognise the value of increasing other people's emotional intelligence.
  • identify the characteristics necessary for managing an emotional situation.
  • apply the calming techniques to emotional situations.
  • apply the supportive listening techniques to employee interactions.

    • Course Number:
    COMM8145