Overview/Description
Guess what. Men and women are different. Socially, the differences offer an attractive mystique. But in professional situations and in the workplace, the significant differences in male and female communication styles can cause problems. There is no denying that women and men vary significantly in their verbal inflections and tone, their body language, and how they listen to others. They pick up on different cues in conversations, and often the meaning they interpret is not the message the speaker intends. It's almost as if men and women speak different languages. And, in fact, that's nearly the case. Communication confusion and breakdown between men and women at work can lead to inefficiency and expensive business errors. This course explains the differences in the language and communication behaviour of men and women so each can understand what the other is really saying. The course also provides tips on how to modify your own communication behaviour to be more clearly understood by the opposite sex.
Target Audience
Anyone who works or interacts with the opposite sex in a professional setting