Evaluation and Review


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number


Overview/Description
So, is it success or failure? It's crucial that you take time to review your completed project and confirm the outcomes. What has been achieved, and what didn't go as planned? And how have you performed personally? Of course, success depends on your ability as an external consultant to continually develop in the role, increase your skills and make overall improvements in your performance. This course will help you to review any consulting project, bring about successful handover to the client, and enable you to identify improvement opportunities to continue your own personal development.

Target Audience
Anyone with some specialist knowledge and general management experience who has recently moved, or is considering moving, into external consultancy

Expected Duration (hours)
4.0

Lesson Objectives

Evaluating Your Performance

  • recognise the value of reviewing performance at the end of a project.
  • identify techniques for confirming that project outcomes have been achieved.
  • match the sources of project feedback with the information that can be gathered.
  • determine areas for performance improvement by eliciting appropriate feedback.
  • identify how benchmarking can affect your business.

    • Completing the Contract

  • recognise the benefits of handing over projects successfully to clients on completion.
  • identify factors that need to be considered when handing a project back to a client.
  • apply the appropriate guidelines about handing projects back to clients to a given situation.
  • analyse the success of applying techniques to maintain a strong client relationship in a given scenario.
  • identify some of the advantages and disadvantages of retainers.

    • Personal Development

  • recognise the benefits of reflecting on current skills, and planning personal development.
  • identify how doing a full review at the end of a project can enhance performance.
  • match the stages of action planning with their appropriate characteristics.
  • apply the principles of action planning in a given career development situation.
  • determine appropriate ways to develop a consultant's profile in a given situation.

    • Course Number:
    CONS8115