Overview/Description
Even if your clients are internal to your organisation, you still need to spend time getting to know them, and understanding what it is they require from you.
When you are dealing with internal clients, there may be a temptation to think you know everything about them, and about the project. This course will stop you making that mistake. It will enable you to understand your clients' needs clearly, in terms of project requirements and the way they work. By understanding your clients, you will be able to adjust your approach to the project accordingly, and take an appropriate role within the team. You will also be in a better position to build an effective and successful team that can function quickly and effectively.
Target Audience
Anyone with some specialist knowledge who has recently moved, or is considering moving, into internal consultancy.