Non-Unionized Workplaces (HRCI/PHR - aligned)


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number



Overview/Description
The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professional's competencies. As a human resources professional, you are responsible for helping to ensure that your company's employment practices are in line with work rules of non-union environments and that employee issues are resolved in a legally defensible manner. Toward that end, this course will help you prepare for the HRCI certification examinations in the areas of work regulations and employee issue resolution. In the areas of work regulations, you will learn about policies, procedures, and work rules, along with employee handbook regulations and workplace behavior issues. This course will also help you understand Alternative Dispute Resolution, and how to deal with workplace behavior issues. All the topics in this course are based on the Employee and Labor Relations functional area of the HR Body of Knowledge recommended by Society for Human Resources Management (SHRM). Due to the rapidly changing nature of the law, information in this course may become outdated.

Target Audience
Human Resources professionals that are preparing for the Human Resources Certification Institute's certification examination

Expected Duration (hours)
1.5

Lesson Objectives

Work Rules in Non-union Environments

  • identify the benefits of understanding work rules in non-union environments.
  • match policies, procedures, and work rules to examples.
  • match legal considerations with examples.
  • analyze an example of an employee handbook to determine whether it meets the key legal criteria.
  • Resolving Employee Issues

  • identify the benefits of resolving employee issues.
  • sequence examples of the steps of a disciplinary process.
  • match strategies associated with the Alternative Dispute Resolution to examples.
  • Course Number:
    HR0274