Preparing for the Behavioural Interview

Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number

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Overview/Description
Research shows that the biggest problem with most interviews is that they lack focus. This is the result of a lack of planning and structure on the part of an interviewer. To create and conduct an effective behavioural-based interview, you must have a clear understanding of what behavioural-based information is and the interviewing process itself. In this course, you'll gain a strong understanding of both of these elements. Additionally, you'll learn how to develop and prepare behavioural-based questions, and how to evaluate the responses you receive to these types of questions. You'll also learn how to create an interviewing environment that is conducive to the behavioural-based interviewing process.

Target Audience
Managers, team leaders, supervisors, human resources directors, organisational development directors

Expected Duration (hours)
3.0

Lesson Objectives

All about Interviewing

identify the benefits of mastering interviewing basics.

select the purposes of interviewing.

choose the traditional interviewing errors.

differentiate among the various interviewing styles used in business scenarios.

Behavioural-based Interviewing

recognise the value of obtaining behavioural-based information.

choose the statements that identify why past behaviour accurately predicts future performance.

identify the qualities of behavioural-based information.

differentiate among the interview question response levels in business scenarios.

Developing Behavioural-based Questions

recognise the importance of preparing questions in advance of the interview.

sequence the steps for developing effective technical interview questions.

identify the effective work-habit questions in business scenarios.

apply the techniques for selecting the fair and permitted interview questions.

Setting the Tone

identify the benefits of setting the right interview tone.

identify the strategies that minimise biases that compromise the interview process.

choose the factors that help create the proper environment for a behavioural interview.

apply the methods for gaining usable information during an interview.

Course Number:
HR8213