Experiencing the Behavioural-based Interview


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number


Overview/Description
How will you know if you're in a behavioural-based interview? What can you do to build rapport during the process? How should you formulate your answers? What will help you be most effective? The answers to all of these questions are contained in "Experiencing the behavioural-based Interview". In this course, you'll get the inside information on what you'll be asked and how to respond. You'll be given tips and strategies for building rapport during the interview, and you'll learn a specific formula for responding to behavioural-based questions. When you've completed this course, you'll be ready and able to participate effectively in a behavioural-based interview.

Target Audience
Managers, team leaders, supervisors, human resources directors, organisational development directors

Expected Duration (hours)
2.5

Lesson Objectives

Recognising the Behavioural-based Interview

  • recognise advantages of knowing when the interview is behavioural-based.
  • differentiate among various interviewing styles.
  • choose questions that are indicative of a behavioural-based interview.
  • identify elements of behavioural-based interviewing.

    • Building Rapport

  • recognise the importance of building rapport during the behavioural-based interview.
  • apply the appropriate rapport-building strategies in a given behavioural-based interview scenario.
  • apply the appropriate strategy for maintaining rapport during a given behavioural-based interview scenario.
  • choose interview moments when rapport can lead to making mistakes.

    • Answering Questions

  • recognise the importance of answering questions with behavioural-based responses.
  • apply the relevant part of the STAR response model to a behavioural-based question in a given interview scenario.
  • sequence the steps in presenting a STAR response to a behavioural-based interview question.
  • in an interview scenario, formulate a positive response to a request for negative information.

    • Finishing Touches

  • recognise the importance of closing the interview on a positive note and following up.
  • differentiate between dos and don'ts at the end of an interview.
  • apply the appropriate technique for following up on an interview in a given business scenario.
  • use the appropriate tactic for negotiation of salary and benefits in given scenarios about job acceptance discussions.

    • Course Number:
    HR8216