Putting Knowledge to Work


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number


Overview/Description
Can you imagine a successful company investing in a powerful machine and then just letting it sit in the warehouse? Knowledge, like a machine, must be used to create something positive for your company. If not, it's wasted. Unlike a machine, the beauty of knowledge is that it can be used, leveraged, and applied without diminishing. The key is to find the knowledge in your company, share it, and leverage it. This is the process that will really bring you, and your organization, the results you want.

Target Audience
Executives, managers, supervisors, team leaders, knowledge experts, and other business professionals who want to initiate or support knowledge management within their organization

Expected Duration (hours)
4.0

Lesson Objectives

Locating and Capturing Knowledge

  • recognize the value of locating and capturing the knowledge in your organization.
  • identify methods for collecting knowledge within an organization.
  • identify methods of making tacit knowledge explicit.
  • apply steps for cataloging knowledge in a business setting.
  • sequence the steps in maintaining knowledge repositories.

    • About Knowledge Sharing

  • recognize benefits of knowing how to share knowledge.
  • identify criteria to review before sharing knowledge.
  • analyze business scenarios to determine if the criteria for knowledge sharing have been successfully reviewed.
  • match methods of knowledge sharing with examples of those methods.
  • analyze business scenarios to determine the best method for knowledge sharing.
  • apply methods to overcome common barriers to knowledge sharing in a business setting.

    • Just Share It

  • recognize the importance of sharing knowledge.
  • match key elements to integrate in a knowledge-transfer system to examples of those elements.
  • match types of knowledge-sharing tools with examples of those tools.
  • analyze business scenarios to determine the best approach for knowledge sharing.
  • identify methods for measuring usage of a knowledge-management system.

    • Leveraging Knowledge to Success

  • recognize benefits of leveraging knowledge.
  • analyze a given business scenario to determine if shared knowledge has been successfully leveraged.
  • analyze a given business scenario to determine if shared knowledge has been successfully expanded.
  • calculate the return on investing in knowledge management for specific business scenarios.

    • Course Number:
    KNOW0103