Training for Business Results


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number



Overview/Description
As today's training or cross-functional manager, you're facing tight budgets and a focus on results for training dollars spent. This challenge is forcing you to demonstrate the effectiveness of your company's training investments. While most organizations evaluate participants' reactions to training, they rarely measure the effect of that training on job performance behaviors and organizational objectives. Many companies understand that evaluation and assessments should be linked to organizational objectives, competency profiles, and intellectual capital development. But forward-looking organizations are recognizing and monitoring this industry trend by actually linking training and assessment to strategic objectives. The bottom line is that learning how to use assessment tools today will spur the incorporation of your company's objectives into the training dollars you spend tomorrow. This course gives you the skills you'll need to assess training effectiveness with respect to business goals and objectives.

Target Audience
Managers, directors, trainers, project leaders, team leaders.

Expected Duration (hours)
2.5

Lesson Objectives

How to Get to Measurement

  • recognize the benefits of a functional relationship among training, measurement, and business needs.
  • identify the tactics for successfully defining the business need.
  • identify the procedures for measuring performance gaps.
  • choose the ways to maximize the environment for measurement.
  • Measuring Behavior Change

  • recognize the benefits of using Kirkpatrick's model to measure behavior change resulting from training.
  • sequence the four levels of the Kirkpatrick model correctly.
  • identify the measurement methods used in Level 3 evaluations.
  • determine which preassessment method to use for a given situation.
  • choose which postassessment tools to use in a given situation.
  • Course Number:
    KNOW0301