Putting Knowledge to Work


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number


Overview/Description
Can you imagine a successful company investing in a powerful machine and then just letting it sit in the warehouse? Knowledge, like a machine, must be used to create something positive for your company. If not, it's wasted. Unlike a machine, knowledge will not diminish when used, maximised and applied. The key is to find the knowledge in your company, share it and maximise it. This is the process that will really bring you, and your organisation, the results you want.

Target Audience
Executives, managers, supervisors, team leaders, knowledge experts, and other business professionals who want to initiate or support knowledge management within their organisation

Expected Duration (hours)
4.0

Lesson Objectives

Locating and Capturing Knowledge

  • recognise the value of locating and capturing the knowledge in your organisation.
  • identify methods for collecting knowledge within an organisation.
  • identify methods of making tacit knowledge explicit.
  • apply steps for cataloging knowledge in a business setting.
  • sequence the steps in maintaining knowledge repositories.

    • About Knowledge Sharing

  • recognise benefits of knowing how to share knowledge.
  • identify criteria to review before sharing knowledge.
  • analyse business scenarios to determine if the criteria for knowledge sharing have been successfully reviewed.
  • match methods of knowledge sharing with examples of those methods.
  • analyse business scenarios to determine the best method for knowledge sharing.
  • apply methods to overcome common barriers to knowledge sharing in a business setting.

    • Just Share It

  • recognise the importance of sharing knowledge.
  • match key elements to integrate in a knowledge transfer system to examples of those elements.
  • match types of knowledge-sharing tools with examples of those tools.
  • analys business scenarios to determine the best approach for knowledge sharing.
  • identify methods for measuring usage of a knowledge-management system.

    • Maximising Knowledge for Success

  • recognise benefits of maximising knowledge.
  • analyse a given business scenario to determine if shared knowledge has been successfully expanded.
  • analyse a given business scenario to determine if shared knowledge has been successfully maximised.
  • calculate the return on investing in knowledge management for specific business scenarios.

    • Course Number:
    KNOW8103