Leadership and the Knowledge Worker


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number


Overview/Description
What are your company's most valuable assets? For many of today's companies, it's the knowledge and experience of their workers. Does your company know how to best use this intellectual capital? Is your company a nurturing environment for knowledge workers? In this course, you'll learn about intellectual capital, how to lead your company from the front line to retain and increase its intellectual capital, and how to make the most of knowledge workers.

Target Audience
Front-line employees or anyone interested in developing leadership skills

Expected Duration (hours)
2.5

Lesson Objectives

Intellectual Capital

  • recognize the value of your company's intellectual capital.
  • identify the statements that describe knowledge workers.
  • identify the business impacts of knowledge workers.
  • identify the ways to create a nurturing knowledge-worker environment.

    • Taking the Lead

  • recognize the benefits of leading the organization to develop knowledge workers.
  • select the ways to optimize the sharing of new skills among knowledge workers.
  • apply knowledge to identify the examples of the ways to leverage knowledge in different scenarios.
  • apply knowledge to choose the examples of the steps in sharing decision making.

    • Motivating Knowledge Workers

  • recognize the importance of motivating knowledge workers.
  • choose the ways to encourage additional learning in knowledge workers.
  • identify the examples of effective methods of using the expertise of knowledge workers in given scenarios.
  • identify the examples of ways to reward participants in a knowledge system in given scenarios.

    • Establishing a Knowledge Base

  • recognize the benefits of leadership in creating ways to share knowledge.
  • apply the methods of introducing knowledge management into an organization by matching them to examples.
  • select the descriptions of the various types of knowledge bases.
  • identify the examples of ways to facilitate a knowledge base.

    • Course Number:
    LEAD0124