Leading Silent Generation and Baby Boom Workers


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number


Overview/Description
The two eldest generations of employees working today have unique needs and habits. Their experience and value sets are markedly different. Silent and baby boom generation workers cooperate well in some respects, but are capable of taking very different approaches to work-related issues. This course covers definitional material and applied management techniques concerning members of the silent and baby boom generations. It includes topics on age-related conflict and discrimination. The course also discusses the advantages of teaming these two generations, and includes a topic on future trends that involve silent and baby boom workers.

Target Audience
Managers, human resource professionals, team leaders, department leads, and company educators

Expected Duration (hours)
3.0

Lesson Objectives

Leading the Silent Generation

  • recognize the value of identifying, training, and relating to members of the silent generation.
  • identify characteristics of the silent generation.
  • apply techniques in a business scenario that support the learning styles of silent generation employees.
  • interact in a business scenario with silent generation employees to develop working relationships.
  • apply methods of interacting with the silent generation in business settings.

    • Leading the Baby Boom Generation

  • recognize benefits of identifying, teaching, and coaching members of the baby boom generation.
  • identify characteristics of the baby boom generation.
  • apply techniques in a business scenario that support the learning preferences of baby boom employees.
  • interact with baby boom employees in a business scenario to develop working relationships.
  • apply methods of interacting with the baby boom generation in business settings.

    • Integrating Older Generations with Other Employees

  • recognize the importance of integrating older generations with others in the workplace.
  • identify issues in connection with age-related workplace discrimination.
  • apply skills in a business scenario to manage intergenerational work group conflict.
  • identify advantages of integrating members of the silent and baby boom generations.

    • Course Number:
    LEAD0233