Removing Performance Barriers


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number


Overview/Description
You've heard statistics like this before: Dr. Seuss's first book was rejected by 23 publishers before someone took a risk on him; R.H. Macy failed seven times before the famous Macy's in New York was a success. You've heard the statistics before, but have you really paused to consider the implication and impact of such figures? These statistics are factual proof that leaders have a different perspective, do things a little bit differently, try a little harder. Managers see problems and learn to work around them. Leaders engage in removing barriers. It may mean challenging an age-old process, throwing out performance appraisals, or taking a huge risk, but all great leaders have to be willing to confront and challenge the barriers that prevent achievement for themselves and the people around them. This course will help you identify and eliminate the barriers you may be experiencing as a leader. You'll be encouraged to do some honest evaluation of your processes and procedures. You'll be asked to question the processes you use for setting standards and tracking improvement, and you'll be challenged to engage in the type of risk-taking and experimentation that Abraham Lincoln demonstrated when, after being defeated in six state and national elections, he was elected to the presidency of the United States.

Target Audience
Supervisors Managers Coaches

Expected Duration (hours)
3.0

Lesson Objectives

Barrier Removal

  • recognise the benefit of removing barriers in the systems and processes of the everyday work flow.
  • identify types of flowcharts that can be used to examine work flow.
  • identify how critical people and core resources contribute to a smooth-running operation.
  • identify ways to eliminate waste that occurs in the workflow.

    • Performance Standards and Measurement

  • recognise the value of using standards and measurement as a means of improving performance and removing barriers to achievement.
  • identify the process for developing standards.
  • identify factors for consideration prior to measurement.
  • identify the various categories of indicators that can be used to provide measurement data.

    • Tracking Improvement

  • recognise the benefits of challenging the traditional performance appraisal approach to employee evaluation.
  • identify the truths behind most performance appraisals.
  • identify elements of the process involved in eliminating performance appraisals.
  • identify methods of providing direction for employees.

    • Risk-taking and Experimentation

  • recognise the critical importance of taking risks and experimenting when developing yourself as a leader.
  • identify reasons why risk-taking is important and beneficial.
  • identify the conditions that encourage employees to take risks.
  • identify ways to commit to risk-taking.

    • Course Number:
    LEAD8224