Dealing with Problem Performance Simulation


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number



Overview/Description
You're the head writer for The Jackie Lewis Show, a TV talk show on a basic cable channel. The six other writers and the writers’ assistant report to you. Unfortunately, several of these workers have become problem performers of one type or another. As their supervisor, you will need to inform them of these problem performance issues as well as facilitate improved performance using various methods, including discipline and developing a performance improvement plan. This simulation is based on the SkillSoft series "Problem Performance Management" and contains links to the following courses: mgmt_05_a03_bs_enus and mgmt_05_a04_bs_enus.

Target Audience
Managers, supervisors, project team leaders, and human resource professionals who need to deal with problem performance both informally and formally.

Expected Duration (hours)
0.5

Lesson Objectives

Dealing with Problem Performance Simulation

  • preparing to discipline problem performers.
  • administering warnings.
  • counseling employees to improve performance.
  • developing a performance improvement plan.
  • employing a positive approach to discipline.
  • referring a worker to an employee assistance program.
  • taking the legal aspects of disciplining problem performers into account.
  • informing the worker of problem performance issues.
  • Course Number:
    MGMT005B