Elements of a 360-Degree Performance Review


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number


Overview/Description
Are you familiar with the elements of the 360-degree performance review process? Are your participants familiar with them? Implementing a 360-degree performance review within your organization is a large undertaking; however, with proper preparation of your participants, the resulting feedback is far more likely to be accurate and useful. Failure to consider the crucial elements of the review process could result in misspent time and resources and be disappointing for the implementers and ratees. Whether you are currently using a 360-degree performance review process or are considering using one, you will derive the most satisfaction from having properly oriented your participants to the elements of a 360-degree performance review process.

Target Audience
Executives and Human Resource Development staff within companies of adequate size to ensure reviewer anonymity. These courses would also be helpful to managers, supervisors, and employees, who will be evaluated or asked to provide feedback.

Expected Duration (hours)
2.0

Lesson Objectives

Prepare Raters for 360-Degree Performance Reviews

  • recognize the benefit of learning to prepare a rater to participate in a 360-degree performance review.
  • identify the three criteria for selecting suitable raters for a 360-degree performance review.
  • identify the three rules for selecting a suitable rater group for a 360-degree performance review.
  • select an appropriate group of 360-degree performance raters, in a given scenario.
  • match each key orientation goal for new raters to its components.
  • match the common types of rating pitfalls to their examples.

    • Prepare Ratees for 360-Degree Performance Reviews

  • recognize the benefit of knowing how to prepare the ratee to participate in 360-degree performance review.
  • match phases of ratee orientation to examples of what to say during each phase.
  • match the common types of self-evaluation pitfalls to their examples.
  • identify the actions that promote realistic ratee expectations.
  • promote realistic ratee expectations in a given scenario.

    • Prepare the Feedback

  • recognize the benefit of understanding how to prepare feedback in a 360-degree performance review.
  • identify examples of the tasks for quantifying feedback.
  • select an effective description of trimmed mean scoring.
  • calculate the trimmed mean score for a given 360-degree feedback survey competency.
  • identify the role of each essential component score in adding context to a ratee's current feedback score.

    • Course Number:
    MGMT0152