Delivering 360-Degree Performance Feedback


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number


Overview/Description
Are you familiar with how to give 360-degree performance feedback? Do you know how to make 360-degree feedback meaningful? The effective delivery of 360-degree performance feedback can make or break your performance review program. You can ensure that performance feedback is effective when you, or your company, use good interviewing techniques, conduct an effective performance interview, and maintain the 360-degree performance feedback process. When you use the techniques contained in this course, you will help ensure that your 360-degree performance review feedback and process are the best they can be.

Target Audience
Executives and human resource development staff within companies of adequate size to ensure reviewer anonymity. These courses will also be helpful to managers, supervisors, and employees who will be evaluated or asked to provide feedback.

Expected Duration (hours)
5.0

Lesson Objectives

Communication in the Performance Interview

  • identify the benefits of communicating effectively in the performance interview.
  • identify examples of actions used in creating a positive performance interview mood.
  • create a positive performance interview mood in a given scenario.
  • identify the indicators of a successful performance interview.
  • identify examples of the indicators of a successful performance interview.

    • Conducting the Performance Feedback Interview

  • identify the importance of conducting the performance interview.
  • sequence examples of the steps to effectively communicate performance feedback.
  • match the types of performance feedback to their examples.
  • identify examples of the techniques used to interpret a graphical 360-degree performance feedback report.
  • interpret a graphical 360-degree performance feedback report for a given ratee.
  • identify an example of a properly worded performance goal.

    • 360-Degree Feedback Monitoring and Evaluation

  • identify the benefits of maintaining the 360-degree performance feedback process.
  • identify examples of the elements of an action plan.
  • create an effective action plan for the ratee in a given scenario.
  • identify examples of techniques used to support ratee change efforts.
  • identify examples of statistical techniques used to evaluate a 360-degree performance feedback program.
  • determine if a simulated 360-degree performance feedback program is operating within specified norms.
  • identify examples of the aspects of a pilot initiative.
  • apply the aspects of managing a given pilot test program.

    • Course Number:
    MGMT0153