Overview/Description
This content is replaced by the course "Facilitative Fundamentals: Tools and Techniques", Course ID: mgmt_08_a02_bs_enus
You're heading into a room full of people coming at a problem from totally different perspectives. What techniques and tools will you use to create the synergy necessary to complete your mission? What do you need to get started? This second course in "The Successful Facilitator" series provides you with tips and techniques that will help you become a successful facilitator. You will learn to recognize communication style differences. Learning techniques, like paraphrasing and mirroring, will give you ways to clarify and reinforce what you're hearing and make sure everyone in the group is hearing the same thing. Once you've explored the various means of communicating, it's time to take on the challenges of facilitating getting everyone to speak openly and honestly, in an organized manner that is clear and respectful of the other participants. And, don't forget to listen for the things participants are not saying. You will also discover techniques to help with the ever-challenging task of timing activities, preparing effective agendas and handling long lists of information.
Target Audience
Managers, team leaders, or anyone who will conduct/lead meetings or workgroups.