The Path from Pessimism to Optimism


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number


Overview/Description
Your point of view affects virtually every aspect of your life, including your level of success. A negative point of view is a detrimental influence. Negativity is the result of unchecked pessimism. It's an abnormal pattern of thinking that persists over time and negates solutions and successful outcomes. Learning to deal with negativity will improve both your personal and business relationships. This course identifies how negative attitudes are formed, how you can identify them, and how a bad attitude becomes contagious. You will also learn some practical tools for developing and maintaining a positive point of view.

Target Audience
Executives, managers, supervisors, team leaders, team members and anyone else who must meet the challenge of changing negative cultures and staff behaviors.

Expected Duration (hours)
4.0

Lesson Objectives

Forging a Person's Point of View

  • recognize the benefits of overcoming the factors that forge a person's negative point of view.
  • identify ways to check pessimistic beliefs when dealing with a negative situation.
  • identify ways to check pessimistic perceptions when dealing with a negative event.
  • identify ways to check pessimistic interpretations when encountering a negative situation.

    • Issues that Instigate Negative Thinking

  • recognize the value of being aware of the three aspects of negativity.
  • recall ways to overcome the three factors that instigate negative thinking.
  • identify ways to check either one of the two forms in which negativity exists.
  • classify the attitude of an individual given the nature and requirements of the person's job.

    • The Path to a Positive Point of View

  • recognize the benefit of the I-CAN model to train for optimism when dealing with a negative situation.
  • identify the negative effects of "baggage."
  • identify the procedure to harness the power of choice when dealing with a negative situation.
  • identify the strategy to effectively use the components of the I CAN model.

    • The Catalysts of Negativity

  • recognize the benefits of checking the three catalysts of negativity.
  • identify ways to check the contagious quality of negativity.
  • identify ways to check the negativity that may result from conflicting views.
  • identify ways to check communication styles and behaviors that trigger their own negative reactions.

    • How to Avoid Being a Carrier of Negativity

  • recognize the benefits of the P.L.A.N. for positive change.
  • identify the three modes through which negativity is expressed.
  • identify strategies to PLAN for positive change if one is perceived as negative.

    • Acting Upon vs. Reacting to Negativity

  • recognize the value of using the ACT and ACE models to act upon negative situations.
  • identify strategies to ACT to limit the harmful effects of negativity when dealing with the negativity of others.
  • identify the strategies to be an ACE when responding to the negativity of others.

    • Course Number:
    MGMT0311