Working with Temporary Agencies


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number


Overview/Description
Efficient staffing can be the difference between high productivity at a reasonable price and inefficiency regardless of price. To efficiently manage peak time and special project staffing requirements, you need to be able to work with temporary agencies. This course will develop your skills at using temporary agencies to meet short-term staffing requirements. Applying these important strategies will help you hold down costs, hire qualified temporary workers and successfully manage your organization's relationship with temporary agencies.

Target Audience
Managers and human resource personnel responsible for adding workers to handle peak periods, special projects or other short-term staffing needs

Expected Duration (hours)
5.5

Lesson Objectives

Using Temporary Help Agencies

  • recognize the benefits of using temporary help agency workers.
  • identify the benefits and drawbacks of using temporary help agency workers in the workplace.
  • relate what an executive should do to assess his or her organization's staffing needs.
  • apply appropriate staffing solutions involving temporary help agency workers to resolve problems in given workplace scenarios.
  • summarize the legal risk of being considered a co-employer when hiring temporary help agency workers.
  • analyze working relationships and reach conclusions about whether a co-employment relationship exists.

    • Vendor Assessment and Selection

  • recognize the benefits of planning to assess and select agencies to fulfill the organization's temporary staffing needs.
  • select criteria for choosing agencies to meet temporary staffing needs.
  • apply the steps in evaluating temporary help agencies in a given scenario.
  • apply strategies to negotiate the best arrangement with a qualified temporary agency in a given scenario.

    • Vendor Management

  • identify the benefits of monitoring relationships with temporary staffing agencies.
  • identify typical services provided and the responsibilities of temporary help agencies.
  • employ the steps for building a good working relationship with a temporary help agency in a given scenario.
  • summarize the quality control process in relationships with temporary help agencies
  • apply monitoring strategies in order to maintain peak performance in a given scenario

    • Course Number:
    MGMT0705