Effective Management: Performance-based Appraisal

Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number

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Overview/Description
Anyone who works in an organisation is already familiar with employee and management evaluations. And, if you have spent much time with any one organisation, you know that the process of evaluating an employee's performance is not always smooth; it takes time, it makes people nervous, and some see it as intrusive or confrontational. Thankfully, this is not the way things have to be. This course will introduce you to the concept of the performance appraisal process and provide you with strategies and procedures that will help you implement this effective strategy in your organisation, improving the quality of the organisation's mission, values, and achievements.

Target Audience
Senior staff, human resources managers, department and division managers, supervisors, team leaders, front-line staff

Expected Duration (hours)
2.5

Lesson Objectives

The Frequently Asked Questions about PBA

recognise the value of the performance-based appraisal process.

identify the elements of an effective performance-based appraisal process.

perform the steps necessary to implement the performance-based appraisal process.

select strategies for getting employees involved in the performance-based appraisal process.

Creating a Collaborative Environment

recognise the critical importance of creating and maintaining a collaborative work environment.

discriminate between effective and ineffective interpersonal communication.

differentiate between intrinsic and extrinsic motivations.

differentiate between activities that create time and activities that consume time.

Becoming a Performance Manager

recognise that the value strategies associated with performance-based appraisals contribute to a management style.

identify actions consistent with effective coaching.

identify the components of an effective mentoring process.

identify steps a manager should take when working with a difficult employee.

Potential, Performance, and Empowerment

recognise the benefits of a performance appraisal process from both business and personal points of view.

choose strategies to identify an employee's or job candidate's potential.

identify attributes of the high-performance employee.

specify situations in which an employee's actions show empowerment.

Course Number:
MGMT8141