Designing Successful Performance-based Appraisals


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number


Overview/Description
No one has to tell you that, in order to remain competitive, your organisation must be willing and able to take on new challenges and to adjust quickly to changes in the market. This is no small task. The challenge is much easier, however, if you walk into your office every day greeting familiar faces--a staff that not only knows you, but stands with you, shoulder to shoulder, sharing the same commitment to excellence. But, if a considerable amount of your time is spent recruiting and training because your organisation is just a stop on an employee's way to something else, you have a problem. Fortunately, there are solutions. This course provides strategies for implementing a performance-based appraisal process that adds quality to employees' productivity, empowerment, and loyalty.

Target Audience
Human resource managers, department managers, supervisors, team leaders

Expected Duration (hours)
2.5

Lesson Objectives

The PBA Architecture

  • recognise the basic structure of the performance-based appraisal (PBA) process.
  • identify strategies for manager-employee collaboration using the performance-based appraisal process.
  • identify strategies for sustaining performance partnerships.
  • label goals that support the PBA process as designed for use by an individual or by a team.

    • PBA: The Designer's Tool Set

  • recognise the importance of creating a solid foundation for the implementation of the performance-based appraisal process.
  • identify employee qualities that are enhanced by the performance-based appraisal process.
  • arrange in sequence events related to an employee's performance-based appraisal.
  • choose activities that will prepare the employee and the manager for the performance-based appraisal conference.

    • PBA: The Building Blocks

  • recognise the value of the performance-based appraisal process for front-line managers.
  • choose strategies for building on employee common interests to support the performance-based appraisal process.
  • choose roles a manager can assume within a department to promote performance.
  • identify strategies to implement the performance-based appraisal process for a department.

    • PBA: In Production

  • recognise the importance of providing consistency in the performance-based appraisal process.
  • identify effective strategies for maintaining a performance-based appraisal system throughout change.
  • identify strategies for overcoming resistance to the performance-based appraisal process.
  • identify strategies to ensure effective maintenance of the performance-based appraisal process.

    • Course Number:
    MGMT8142