The Mentoring Manager Overview/Description Target Audience Expected Duration Lesson Objectives Course Number Overview/Description
Looking for ways to enhance your managing skills? In this course, you'll acquire expertise as a mentor that will benefit your staff, your organisation and your own career. You'll examine how mentoring differs from managing, and you'll brush up on essential communication skills. Finally, you'll learn to use mentoring to improve on team organisation, dynamics and performance.
Target Audience
Managers, supervisors, team leaders
Expected Duration (hours)
2.5
Lesson Objectives How Is Mentoring Different from Managing?
recognise the benefits of the additional dimensions that mentoring brings to manager-staff member relationships.
select examples of strategies for developing a climate of trust.
identify examples of responses appropriate for different mentoring roles.
choose strategies for handling the time commitment required by mentoring.
Why Bother?
recognise the ways that mentoring benefits the manager, staff and the organisation.
select the ways that mentoring revitalises managers.
identify the ways that mentoring benefits staff.
choose the ways that mentoring benefits the organisation.
A New Way of Communicating
recognise the value of improved communications.
differentiate between examples of participatory communication and those of traditional manager-staff member communication in business scenarios.
select examples of supportive listening techniques.
select examples of effective feedback strategies in manager-staff member scenarios.
Mentoring a Team
recognise the benefits of mentoring a team.
identify the questions managers should consider when organising a team.
choose strategies for improving team dynamics.
select examples of mentoring solutions for team performance problems.
Course Number: MGMT8252