Six Sigma and the Corporate Enterprise


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number


Overview/Description
What exactly is Six Sigma®, and why is it important to your company? This course helps you to make that determination through a discussion of basic concepts underlying the Six Sigma philosophy. A broad overview is provided of the initial development of Six Sigma; Six Sigma's uses in leading companies to date; the benefits to be realized by successful deployment, and the metrics and core competencies crucial to its use. You'll also learn why Six Sigma emphasizes the alignment of business systems and processes; how to create a framework for business process management; and the applications for Six Sigma in manufacturing, service, and health care industries. Six Sigma is a registered Trademark of Motorola Corporation, and all right, title and interest in Six Sigma belongs to Motorola.

Target Audience
Candidates for Black Belt certification; managers/executives overseeing personnel involved in the implementation of Six Sigma in their organization; consultants involved in implementing a Six Sigma proposal; and organizations implementing a Six Sigma project

Expected Duration (hours)
3.0

Lesson Objectives

The Value of Six Sigma

  • identify the benefits of understanding the business methodology of Six Sigma.
  • identify key issues in the development and application of Six Sigma.
  • determine which strategies for Six Sigma should be implemented, and provide justification.
  • recognize key concepts related to the Six Sigma metric.
  • determine whether phases in the DMAIC problem-solving approach and tollgate process have been completed.

    • Business Systems and Processes

  • identify the importance of distinguishing interrelationships between business systems and processes.
  • determine when to apply process improvement, process design/redesign/reengineering, and process management.
  • select examples of procedures for using Six Sigma to create a framework for business process management.
  • determine the Six Sigma application that has been used in a service, health care, or manufacturing environment.

    • Course Number:
    OPER0161