The Importance of Metrics to Six Sigma


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number



Overview/Description
In today's business climate, achieving and maintaining a competitive edge demands a continuous effort. Companies need to use key performance indicators and metrics that are critical in deploying Six Sigma® projects in order to determine how well their processes are really doing and what they can do to maintain high quality. This course examines how these performance metrics generate information that provides insight into a company's processes that help it implement better quality performance improvement activities. In addition the course will demonstrate the necessary steps to perform key performance metrics calculations. Six Sigma is a registered Trademark of Motorola Corporation, and all right, title, and interest in Six Sigma belongs to Motorola.

Target Audience
Candidates for Black Belt certification; managers/executives overseeing personnel involved in the implementation of Six Sigma in their organization; consultants involved in implementing a Six Sigma proposal; and organizations implementing a Six Sigma project

Expected Duration (hours)
1.5

Lesson Objectives

Using Performance Metrics

  • recognize the benefits of using key Six Sigma performance metrics.
  • determine the Defect per Unit rate for a given data set.
  • calculate the Rolled Throughput Yield for a given data set.
  • determine the Defects per Million Opportunities rate (DPMO) for a given data set.
  • Process Capability and Control

  • recognize the benefits of using key Six Sigma process improvement metrics.
  • apply Process Control and Process Capability analysis to quantify the capability of a process to meet specifications in a given scenario.
  • match the steps of a Benchmarking process to examples.
  • calculate Net Present Value (NPV) and Return on Investment (ROI) for a given data set.
  • Course Number:
    OPER0166