Collecting and Summarizing Data


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number



Overview/Description
The Six Sigma® DMAIC system is a roadmap that shows the way to process and performance improvement. The second phase in the roadmap, the Measure phase, provides a methodology and tools for establishing a baseline of current processes. This baseline is your starting point for process improvement. A critical part of establishing baselines is collecting data that will enable you to learn the current status of performance and processes, monitor improvement efforts, and evaluate success at the conclusion of those efforts. Data puts teeth into process improvement and provides solid evidence that your efforts are bearing fruit. In this course, you will learn about collecting and summarizing data. You will learn how to plan for data collection and design a useful and professional-looking data collection vehicle, how to choose an appropriate check sheet for data collection purposes, how to create an effective sampling strategy, and how to conduct a Failure Mode and Effects Analysis (FMEA). Six Sigma is a registered Trademark of Motorola Corporation, and all rights, title, and interest in Six Sigma belong to Motorola.

Target Audience
Candidates for Black Belt certification; managers/executives overseeing personnel involved in the implementation of Six Sigma in their organization; consultants involved in implementing a Six Sigma proposal; and organizations implementing a Six Sigma project

Expected Duration (hours)
2.5

Lesson Objectives

Data Collection

  • recognize the benefits of collecting data in the Measure phase.
  • identify examples of critical steps in data collection planning.
  • identify examples of stratification factors.
  • choose examples of good operational definitions.
  • associate the terms population sampling and process sampling with examples.
  • match sampling techniques with examples.
  • match sampling concepts with definitions.
  • identify the rules for creating a data-collection check sheet.
  • choose the appropriate check sheet to use for a given situation.
  • Failure Mode and Effects Analysis (FMEA)

  • identify the benefits of conducting a Failure Mode and Effects Analysis (FMEA).
  • identify examples of the steps taken to prepare for conducting a Failure Mode and Effects Analysis (FMEA).
  • sequence examples of the steps in conducting a Failure Mode and Effects Analysis (FMEA).
  • identify examples of steps used to follow up on a Failure Mode and Effects Analysis (FMEA).
  • Course Number:
    OPER0193