Transitioning from ISO 9000:1994 to ISO 9001:2000


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number


Overview/Description
The ISO 9000 family of international standards has been drastically revised. Currently, certified organizations must plan to comply with these changes within the specified time frame or face losing their certification. The ISO 9001:2000 edition uses a new process-focused approach as illustrated in their Quality Management System model. This QMS model is structured into four areas: Management Responsibility, Resource Management, Product Realization, and Measurement, Analysis, and Improvement. An additional emphasis on customer requirements and documented evidence of continual improvement has also been added to the 2000 edition. This course compares the two ISO editions and highlights the changes. Finally, using the Deming PDCA cycle, this course provides guidance for making the transition to the ISO 2000 certification standard.

Target Audience
This course is designed for all quality assurance stakeholders whose organizations are currently ISO 9000:1994 certified who must fulfill the new requirements of the ISO 9000:2000 standard.

Expected Duration (hours)
2.5

Lesson Objectives

What's New and Different in ISO 9001:2000

  • identify benefits of incorporating the new ISO standard into your organization's quality management system.
  • identify changes in format from ISO 9000:1994 to ISO 9001:2000.
  • select changes to the ISO 9001:2000 standard that relate to permissible exclusions.
  • select reasons why the QMS model provides a complete and on-going process toward managing quality.
  • identify examples representing the criteria organizations must now use when examining their current quality system's effectiveness.

    • New Requirements in ISO 9001:2000

  • identify benefits of new requirements within ISO 9001:2000.
  • match examples of management activities with the requirements for management commitment.
  • determine if customer focus requirements have been satisfied in a given scenario.
  • identify the uses of ISO requirements as quality tools.
  • evaluate quality objectives for compliance to the ISO 9001:2000 standard in a given scenario.

    • Moving From ISO 9000:1994 to 9001:2000

  • identify benefits of the PDCA cycle in achieving ISO 9001:2000 certification.
  • sequence quality activities to align with the four-step process of the PDCA cycle.
  • given ISO certification preparation activities, evaluate the effective use of the PDCA cycle .
  • identify examples of the main areas in which organizations frequently underestimated their ISO certification preparation efforts.

    • Course Number:
    OPER0408