Overview/Description
Process improvement involves planning, implementation, and effective management to see the effort through from start to finish. Many organisations neglect the management phase, and, as a result, the effort fails. How do you manage such a vast improvement undertaking? This course will explain who is responsible for managing process improvement, how to manage improvement effectively, and how to handle inherent process improvement problems. You'll learn to set short-term improvement goals and acknowledge each milestone your organisation achieves on the road to process perfection.
Target Audience
Managers at all levels, staff members, team leaders, supervisors