Six Sigma Introduction


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number


Overview/Description
There has been increased interest in Six Sigma in recent years. But what is Six Sigma? This course will introduce you to the foundational concepts of the Six Sigma philosophy and process. It will help you successfully participate in your organisation's Six Sigma programme. First, you will learn how poor quality harms your business. You will explore what Six Sigma means and the critical elements of the approach. You will gain an understanding of the new roles that some staff members will fill. This course will introduce you to a straightforward framework for satisfying your customers, reducing waste, and increasing efficiency and quality in your organisation. You will then examine how you can meet Six Sigma challenges and the skills you will need to grow in a Six Sigma organisation. As a result of taking this course, you will have an internal understanding of Six Sigma. You will then be able to recognise processes that need improving. You will be able to meet the Six Sigma challenge and assist in building a Six Sigma culture.

Target Audience
This course is designed for all staff members of an organisation beginning a Six Sigma implementation.

Expected Duration (hours)
3.5

Lesson Objectives

Six Sigma in Your Organisation

  • recognise the organisational benefits of the Six Sigma methodology.
  • match the quality cost categories with organisational costs that comprise each.
  • match the five critical elements of Six Sigma with organisational activities that accomplish each.
  • select statistical measures that more closely reflect Six Sigma performance within an organisation.
  • select business activities that represent the two types of variation and the Pareto Principle.

    • How Six Sigma Affects You

  • recognise the benefits of being part of a Six Sigma implementation.
  • match the Six Sigma roles with the business activities of staff involved in Six Sigma.
  • sequence the DMAIC team life-cycle.
  • identify the steps in the DMAIC problem-solving model.
  • identify examples of the challenges that are faced by a staff member when Six Sigma is implemented within an organisation.
  • associate the capabilities for successful Six Sigma participation with activities that accomplish each.
  • apply Six Sigma capabilities to successfully participate in the Six Sigma initiative of an organisation.

    • Course Number:
    OPER8131