Overview/Description
You have recently been hired as the general manager at Retail Management Software (RMS). The company began as a small start-up company five years ago, developing software that helps retailers create, manage, and fulfill consumer demand. The founders and owners, Fred Chambers and Larry Busby, and their small team worked hard and developed great products. Recently, RMS' business has increased a great deal, largely due to the success of its flagship software product. As a result, the company has had to hire a large number of new employees.
Fred and Larry were successful managing RMS as a small company. However, neither has experience managing a larger entity, which is why they have hired you as general manager. Your primary responsibility, at least initially, will be to ease the company's transition from a small to a mid-size organization. You will need to use your strong critical thinking skills to deal with a number of issues. Also, you will try to encourage other RMS employees to use their critical thinking skills and attempt to help RMS become a critical thinking organization.
This simulation is based on the "Critical Thinking" series and contains links to the following SkillSoft courses: PD0251, PD0252, PD0253, and PD0255.
Target Audience
Supervisors, managers, directors, executives, team leaders, project leaders, and coaches