Inside Sales Skills Simulation


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number


Overview/Description
You are an inside sales representative for Muscle-Bound Fitness, a franchise of fitness facilities with a unique corporate wellness offering. In this simulation, your boss has asked you to contact a potential new customer. This new lead, a network television station known as TV-22, is a perfect candidate for Muscle-Bound's corporate wellness program, and your job is to convince them of such by utilizing the inside sales approach. This simulation is based on the SkillSoft Series, "Inside Sales Skills" and has links to the following courses: SALE0121, SALE0122, SALE0123, SALE0124, and SALE0125.

Target Audience
Entry-level inside sales agents handling outbound and inbound sales calls

Expected Duration (hours)
0.5

Lesson Objectives

Inside Sales Skills Simulation

  • preparing for inside sales calls.
  • handling voice mail.
  • asking effective questions.
  • listening well.
  • profiling the account.
  • dealing with gatekeepers.
  • closing the sale.
  • overcoming objections.
  • dealing with call screeners.
  • developing a call opening.
  • delivering an effective sales presentation.
  • showing the value.

    • Course Number:
    SALE0120