Overview/Description
During the course of this simulation, you will assume the responsibilities of a sales manager for Upper Crust Delectables--a thriving business that distributes gourmet baked goods to hotels and restaurants nationwide. Management has found a high degree of success with its sales force by employing a team approach, and you, a longtime employee of the company, are well versed in the business model, leading your team from one sales victory to the next.
But with each success comes greater customer demand, and Upper Crust must expand its sales force to keep abreast of the competition. Further, the company must meet its obligations to the existing sales staff, mentoring and grooming personnel to ensure company loyalty and career development.
This simulation is based on the SkillSoft series "Sales Team Management" and contains links to the following courses: SALE0151, SALE0153, and SALE0154.