Overview/Description
How have the responsibilities of IT professionals changed over time? What can you do to bring together the diverse concerns of the IT department and top business managers? What are the best ways to convince management that your IT solutions are grounded in reality?
Answers to these questions are presented in this course examining strategies that learners should know to understand the role of IT manager, to communicate successfully with management, and to bring about the best IT solutions for the company.
Target Audience
IT managers and other professionals with an interest in IT concerns