Setting the Stage for IT Success

Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number

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Overview/Description
How have the responsibilities of IT professionals changed over time? What can you do to bring together the diverse concerns of the IT department and top business managers? What are the best ways to convince management that your IT solutions are grounded in reality? Answers to these questions are presented in this course examining strategies that learners should know to understand the role of IT manager, to communicate successfully with management, and to bring about the best IT solutions for the company.

Target Audience
IT managers and other professionals with an interest in IT concerns

Expected Duration (hours)
2.5

Lesson Objectives

Defining the Role of IT

recognize the benefits of understanding the responsibilities of IT management.

match each type of IT role to workplace examples.

determine what actions must be taken to improve the role of IT in a given organization.

select examples of the rules for uniting the efforts of IT and business departments.

apply rules for uniting the efforts of IT and business departments in a hypothetical business scenario.

sequence examples of steps for securing agreement on proposed IT solutions.

The Job of the IT Manager

recognize the benefits of aligning IT strategies with business objectives.

select examples of procedures for developing a strategic IT plan.

apply procedures for developing a strategic IT plan in a given workplace scenario.

select examples of procedures for implementing a cost-efficient IT budget.

identify procedures for implementing a cost-efficient IT budget in a hypothetical business situation.

identify examples of ROV.

Course Number:
STGY0221