Project Team Communication Skills


Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number



Overview/Description
"What we've got here is a failure to communicate." Could this apply to your project team? Failure to communicate is a common problem on teams. Communication takes effort. It also takes empathy, understanding, listening, openness, honesty, integrity, and trust. Open communication begins on a foundation of trust. Team-mates must know and trust one another to feel comfortable expressing their opinions. Project teams rely on the participation, input, and opinions of all team participants. Learning to speak up and encouraging others to open up are important to a team's communication. Giving and receiving feedback gracefully is another critical part of good communication on a project team. Without effective feedback, little will be accomplished. Good communication on a team doesn't just happen. In Project Team Communication Skills, you'll learn ways to get your team talking, to listen effectively, and to provide and receive feedback.

Target Audience
Project team members, project team leaders, team members, team leaders, junior executives, staff members

Expected Duration (hours)
3.0

Lesson Objectives

Getting to Know You

  • recognise the importance of developing relationships with team-mates.
  • match personality types with their traits.
  • identify methods for teams to develop rapport and trust.
  • choose guidelines for resolving conflicts with team members.
  • Voicing Opinions

  • recognise the importance of getting all opinions on a project team.
  • identify tips for assertive self-expression.
  • choose methods to encourage others to speak up.
  • select tips for encouraging self-disclosure.
  • Feedback

  • recognise the benefits of developing skills for sending and receiving feedback.
  • select guidelines for providing feedback.
  • choose tips for receiving feedback.
  • select strategies for understanding the real message behind non-verbal communication.
  • Getting the Message

  • recognise the benefits of developing skills in receiving messages.
  • identify steps in supportive listening.
  • choose tips for developing skills in comprehensive listening.
  • identify strategies for clearing up distortions in communication.
  • Course Number:
    TEAM8132