Converting a Call Center to a Profit Center

Overview/Description
Target Audience
Expected Duration
Course Number

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Overview/Description
This Business Impact explores how a call center can play a vital role in the financial success of a company, generating revenue to sustain itself and drive future business.

Target Audience
Call Center Representatives, Supervisors and Managers

Expected Duration (hours)
0.1

Course Number:
_pc_bi_ctbi001