Prioritizing Rewards and Recognition in Call Centers
Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number
Overview/Description
Incentives can help call centers minimize agent turnover. This Business Impact examines what makes a rewards and recognition program effective.
Target Audience
Call Center Representatives, Supervisors and Managers
Expected Duration (hours)
0.1
Lesson Objectives
Prioritizing Rewards and Recognition in Call Centers
Objective Text
Course Number:
_pc_bi_ctbi011