Developing Your Customer Focus

Overview/Description
Target Audience
Expected Duration
Lesson Objectives
Course Number

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Overview/Description
Customers have the power – the power of choice. So how can you make it an easy decision for them to choose you and your company? This Challenge Series exercise explores how to know, meet, and anticipate what your customers are looking for.

Target Audience
Professionals in non-managerial roles who wish to enhance their skills and knowledge in customer focus

Expected Duration (hours)
0.2

Lesson Objectives

Developing Your Customer Focus

Objective Text

Course Number:
_pc_ch_pach009