The BA Elicitation and Collaboration Knowledge Area


Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number
Expertise Level


Overview/Description
Designing effective solutions requires eliciting useful information from stakeholders. This means building good relationships, establishing strong collaboration and monitoring stakeholder activities. Using the Business Analysis Body of Knowledge (BABOK), as an aid to analyzing the business, a business analyst can ensure the needs of the organization are met, and that design solutions meet those needs. In this course, you'll learn about the inputs, guidelines and analytics techniques that are used in elicitation and collaboration tasks.

Target Audience
Individuals interested in developing and refining business analysis skills; individuals preparing for the Certified Business Analysis Professional™ (CBAP®) certification exam

Prerequisites
None

Expected Duration (hours)
1.5

Lesson Objectives

The BA Elicitation and Collaboration Knowledge Area

  • recognize tasks performed during business analysis elicitation and collaboration
  • identify the responsibilities of the BA role in elicitation and collaboration tasks
  • recognize considerations for preparing for elicitation
  • recognize how to use guidelines and techniques effectively to prepare for elicitation
  • distinguish between stakeholder roles and responsibilities when preparing for elicitation
  • recognize the characteristics of inputs and elements for conducting elicitation
  • use guidelines and techniques to conduct elicitation effectively
  • distinguish between stakeholder roles and responsibilities involved in conducting elicitation
  • identify characteristics of the inputs and elements for confirming elicitation
  • distinguish between the guidelines and techniques you can use to confirm elicitation results
  • identify the role responsible for confirming elicitation results
  • recognize considerations when communicating BA information
  • distinguish between the guidelines and techniques you can use to communicate BA information effectively
  • distinguish between the roles and responsibilities involved in communicating BA information
  • identify the considerations for managing stakeholder collaboration
  • recognize guidelines and techniques you use for effectively managing stakeholder collaboration
  • recognize the desired outcomes of managing stakeholder collaboration
  • demonstrate your understanding of the tasks you perform during business analysis elicitation and collaboration

    • Course Number:
    aba_02_a03_bs_enus

    Expertise Level
    Intermediate