Choosing the Right Interpersonal Communication Method to Make Your Point

Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number
Expertise Level

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Overview/Description
Today there are more communication methods than ever before. Choosing the right method for the situation can have a huge impact on how your method is received. The further you stray from communication methods that are rich in personal attributes, the more likely it will result in a one-way communication. In this course, you'll learn how to select the best communication methods to convey your intention and target your audience. By doing so, you improve the odds of getting your message across and leaving your audience feeling informed, enlightened, and engaged.

Target Audience
Individuals who want to improve their interpersonal communication skills.

Prerequisites
None

Expected Duration (hours)
0.5

Lesson Objectives

Choosing the Right Interpersonal Communication Method to Make Your Point

choose interpersonal communication methods that are most appropriate based on your intention

recognize how audience characteristics inform your decision on which method to use for your interpersonal communications

recognize the appropriate audience for receiving an e-mail

identify the best way to format and write your e-mails

recognize ways to connect with your audience during face-to-face interpersonal communications

determine how to start off on a positive note when delivering feedback to a coworker

recognize how to deliver feedback while keeping emotions in check

choose effective, efficient communication methods that properly convey intent

Course Number:
acm_07_a04_bs_enus

Expertise Level
Everyone