Leveraging Emotional Intelligence

Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number
Expertise Level

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Overview/Description
To be an effective leader, you must be able to manage relationships in a positive way. This means working on your emotional quotient (EQ) by improving your self-awareness, empathy, and ability to deal sensitively with the feelings of others. This course provides you with an understanding of why emotional intelligence (EI) abilities are crucial to your success as a leader. It also provides you with practical, positive techniques for promoting and improving your emotional intelligence quotient (EIQ) so you can navigate emotions and relationships within you business environment.

Target Audience
Supervisors, managers, directors, and individuals who want to develop their leadership skills

Prerequisites
None

Expected Duration (hours)
0.5

Lesson Objectives

Leveraging Emotional Intelligence

recognize why emotional intelligence is important in the workplace

identify examples of the domains associated with emotional intelligence

recognize examples of techniques for developing self-perception

match ways of enhancing social perception to examples

identify techniques you can use to help control your emotions

recognize techniques that demonstrate emotional intelligence in facilitating

recognize how to use emotional intelligence effectively in your workplace

Course Number:
ald_01_a04_bs_enus

Expertise Level
Everyone